Privacy Policy
PRIVACY POLICY
This Privacy Policy (“Policy“)
is published in accordance with the provisions of Rule 3(1) of the Information
Technology (Intermediaries Guidelines) Rules, 2011. The Policy is an ‘electronic
record’ as contemplated under section 2(t) of the Information Technology Act,
2000 and the rules. This Policy being an electronic record is generated by a
computer system and does not require any physical or digital signature.
INTRODUCTION
The website www.oricoindia.in ("Website")
is operated by Graham Information Systems Pvt. Ltd, a company incorporated under
the laws of India ("Graham
Information Systems Pvt.Ltd.")
having its registered office at
Users are requested to read and understand the Policy very carefully before
using or accessing the Website. Through this Policy,
Graham Information Systems Pvt.Ltd.
intends to convey the manner in which the user’s information is collated and
used by
Graham Information Systems Pvt.Ltd.
while providing the services of the Website. This Policy is binding on every
user of the Website and users who do not agree with the terms of this Policy
should not use or access the Website.
Graham Information Systems Pvt.Ltd.
reserves its right to change, edit, alter, amend, modify, review, revise or
substitute this Policy with or without notice. By using the Website, the user’s
signify they have carefully read, understood and agree to be bound by this
Policy and the users expressly and voluntarily accept this Policy including any
change, modification or substitution made to the Policy from time to time.
Graham Information Systems Pvt.Ltd.
reserves its right to refuse services to any user who does not accept or
violates the terms of this Policy.
USER INFORMATION ‘User information’ for the purpose of this Policy includes the
user’s personal information that can be used to uniquely identify or contact a
single person including name, email address, residential address, phone number,
photograph and other information collected by
Graham Information Systems Pvt.Ltd.
to provide specific services to the user through the Website. The user has the
option not to provide User Information if the user wishes not to avail the
specific service for which the User Information is required.
If any user is providing any User Information on behalf of any corporation,
company, institution, association or other entity, the user should be authorized
by such corporation, company, institution, association or other entity to
provide such information to
Graham Information Systems Pvt.Ltd.
Graham Information Systems Pvt.Ltd.
collects information from the user when creating a user account or when the user
is browsing for products, transacting an online purchase of products through the
Website or while posting comments, uploading content or participating in any
offers or contests or availing special gifts or communicating with customer
support by phone, email or otherwise.
Graham Information Systems Pvt.Ltd.
receives, scrutinizes and stores User Information for security and technical
reasons such as IP address, login id, email address, password, devise connection
information transaction history, date, time and duration of session on the
Website.
Sometime the Website uses cookies so that the Website can provide the user with
more customised information when the user returns to the Website. "Cookies" are
used to store user preferences and to track user trends, so as to enhance the
user’s interactive experience and generally improve the Website’s services to
the user. The user can set the browser to notify the user when the user is sent
a "cookie", giving the user the chance to decide whether or not to accept it. If
the user accepts a "cookie", the user agrees to the use of any User Information
collected by the Website using that cookie. The user may update the profile
information of the user at any time on the Website.
The user can add or update the User Information on a regular basis. When the
user updates the User Information,
Graham Information Systems Pvt.Ltd.
will keep a copy of the prior version for its records.
USE OF INFORMATION & DISCLOSURE
The User Information is primarily used by
Graham Information Systems Pvt.Ltd.
to facilitate a better, customized and convenient use of the Website’s services.
The User Information is used by
Graham Information Systems Pvt.Ltd.
inter alia to (i) respond to the user’s queries, requests and inquiries; (ii)
update new features of the Website, (iii) improve and customize the Website’s
service, (iv) detect and prevent fraud and abuse of the Website, (v) examine the
identity of the user’s and the authenticity of offers, delivery or transfer of
offers, etc. (vi) administer the Website, (vii) inform any change in the Terms
of Use or this Policy or the Terms and Conditions of Sale, (viii) send surveys
and marketing communications that
Graham Information Systems Pvt.Ltd.
believes may be of interest to the user; (ix) personalize the user’s experience
on the Website by presenting advertising, products and offers tailored for the
user; (x) help the user address its problems with the Website including
addressing any technical problems; (xi) complete and fulfill the user’s
purchase, process payments, communicate with the user regarding the user’s
purchase and provide the user with related customer service; and (xii) protect
the integrity of the Website.
User Information is used and disclosed if required to do so by law or in the
good faith and belief that such disclosure is reasonably necessary to respond to
notices, court orders, or other legal process.
Graham Information Systems Pvt.Ltd.
may disclose User Information to law enforcement officers, third party rights
owners, or others that is in its opinion reasonably necessary to enforce the
Website’s Terms of Use, this Policy and Terms and Conditions of Sale.
Graham Information Systems Pvt.Ltd.
will share some or all of the User Information with another entity should
Graham Information Systems Pvt.Ltd.
merge with, or be acquired by that entity or receive investments from that
entity.
Graham Information Systems Pvt.Ltd.
may disclose aggregated information about the use of the Website, but it will
never contain User Information that will identify a single user.
Graham Information Systems Pvt.Ltd.
does not trade or sell User Information in any manner, except as specified in
this Policy or if express consent is sought from the user.
Graham Information Systems Pvt.Ltd.
understands that the User Information is very crucial and is important for the
user. The user agrees and acknowledges that the User Information is disclosed or
shared with: (i) third party vendors for delivery of the products ordered
through the Website, (ii) third party service providers engaged by
Graham Information Systems Pvt.Ltd.
to perform the services on
Graham Information Systems Pvt.Ltd.
behalf, (iii) third party service providers for the purpose of the Website’s
security, maintenance, repair or other technical reasons.
Graham Information Systems Pvt.Ltd.
may, if the user so chooses, send direct advertisement mailers to the user at
the address given by the user. The user has the option to opt-out of this direct
mailer by clicking at the unsubscribed link option attached to e-mail.
Graham Information Systems Pvt.Ltd.
respects the user’s privacy and if the user does not want to receive e-mail or
other communications from
Graham Information Systems Pvt.Ltd.,
user may inform the same to our customer care service.
SECURITY & USER RESTRICTION
Graham Information Systems Pvt.Ltd.
implements standard measures to protect against unauthorized access to and
unlawful interception of the User Information. However, no internet site can
fully eliminate security risks.
Graham Information Systems Pvt.Ltd.
endeavors to take all measures to protect the security, integrity and
confidentiality of the User Information against unauthorized breach and hacking.
For the purpose of checking possible vulnerabilities and attacks,
Graham Information Systems Pvt.Ltd.
may conduct periodical internal review of data and security measures on the
Website.
Graham Information Systems Pvt.Ltd.
may use such software as it determines is best for maintaining security. However
the internet is not absolutely a secure environment, and the Website cannot
ensure or warrant a 100% security of the User Information.
If any user is provided with any identification code, password or any other
piece of information as part of the Website’s security procedure, the user
should treat such information as confidential, and the user should not disclose
it to any third party including to other users. To prevent third party’s access
to the Website the user should sign out from the user account after availing the
services through the Website.
Graham Information Systems Pvt.Ltd.
has the right to disable the identification code or password, whether chosen by
any user or allotted by
Graham Information Systems Pvt.Ltd.,
at any time, if the user fails to comply with instructions or terms, conditions
or policies of
Graham Information Systems Pvt.Ltd..
The user is solely responsible for the activities that occur under the user’s
account including the confidentiality of the user’s password and
Graham Information Systems Pvt.Ltd.
is not responsible for the same. While using and accessing the Website, the user
is responsible for maintaining the confidentiality of the user’s account and for
restricting access to the user’s computer or other system or equipments through
which the user uses and accesses the Website.
Notwithstanding anything contained in this Policy or elsewhere,
Graham Information Systems Pvt.Ltd.
shall not be held responsible for any loss, damage or misuse of the User
Information, if such loss, damage or misuse is attributable to a Force Majeure
Event. A "Force
Majeure Event" means
any event that is beyond the reasonable control of
Graham Information Systems Pvt.Ltd.
and includes, without limitation, fire, flood, explosion, acts of God, civil
commotion, strikes, lock outs or industrial action of any kind, riots,
insurrection, war, acts of government, power failure, sabotage, computer
hacking, unauthorised access to computer data and storage device, system
failure, virus, attacks, bugs, computer crashes, breach of security and
encryption.
THIRD PARTY WEBSITES AND LINKS
Website may provide or be linked with other websites and advertisements.
Graham Information Systems Pvt.Ltd.
is in no way responsible for the privacy practices or content of such websites.
The linked websites or advertisers are not necessarily under the control of
Graham Information Systems Pvt.Ltd.
and
Graham Information Systems Pvt.Ltd.
expressly disclaims all liability associated with the content and the use of
such websites and advertisements. Display of any third party advertisements on
the Website shall not be construed as an endorsement or promotion of any
products or services by
Graham Information Systems Pvt.Ltd..
The user should read the privacy policy of each and every linked website and any
access or use of the linked websites is entirely at the user’s own risk.
Graham Information Systems Pvt.Ltd.
is not responsible for any direct, indirect, solicited or unsolicited
communication made by any of these linked third party websites or advertisers or
their respective agents or representatives, to the users including by telephone,
email, mobile phones and facsimile.
These linked third-party websites and advertisers may use various technologies
to receive the user’s IP address and personal information. The third party
advertisers may also use cookies, JavaScript, web beacons and other technologies
to gauge the effectiveness of their advertisements and to personalize
advertising experience and content.
Graham Information Systems Pvt.Ltd.
does not have any control over the cookies or technologies that advertisers or
websites may use and the user should contact them directly for more information
about their privacy practices and policies.
Based on the User Information including the nature of products purchased by the
user through the Website,
Graham Information Systems Pvt.Ltd.
may display personalized third party advertisements on the Website. When the
user clicks on the advertisement link, the third party advertisers may assume
that the user has met the criteria that was used to personalize the
advertisement. The user acknowledges and agrees that in no event
Graham Information Systems Pvt.Ltd.
is responsible to the user accessing the services of third party advertisers or
other websites.
GENERAL TERMS
This Policy is to be read in conjunction with and shall be deemed to be part of
the Website’s Terms of Use and Terms and Conditions of Sale.
The User Information resides in
Graham Information Systems Pvt.Ltd.’s
database for a certain period of time even after the user ceases to use or
access the Website and in such cases
Graham Information Systems Pvt.Ltd.
is not be liable for any usage of the User Information after the user ceases to
use or access the Website.
The Users agree and acknowledge that User Information collated through the
Website could be stored and processed in any other country across the world. The
users acknowledge that for effective provision of the Website’s services in
respective territories including territories outside India, the User Information
may be stored or processed by trusted third parties. Whenever the User
Information is shared with trusted third parties in countries outside India,
Graham Information Systems Pvt.Ltd.
endeavours that the User Information is transferred in accordance with the
applicable laws of India.
The user should be aware that the User Information or other data, the user
provides to the Website for availing the services or transacting through the
Website could be read, collected, or used by other users or third parties in
which case the User Information might be used for sending unsolicited messages
or communications for which
Graham Information Systems Pvt.Ltd.
is not responsible.
The user agrees and acknowledges
Graham Information Systems Pvt.Ltd.s
right to utilize the user’s posts, contents, information and other personal data
for the purpose of providing services through the Website. The contents on the
Website may contain comments, post and reviews posted by the users which may be
public and searchable on the internet in which case the user’s comments, post
reviews and information and personal data provided to the Website may be viewed
by other users and
Graham Information Systems Pvt.Ltd.
cannot guarantee that other users or third parties have not made copies of or
used the ideas and information that the user has shared on the Website.